I visited Kozy Tokyo in August 2025 on a mission to uncover more English-speaking facial salons worth sharing with my readers. I’d been following their Instagram for months, captivated by the dramatic before-and-after transformations – particularly the way their treatments delivered that coveted brightened, radiant complexion. When I discovered they were located in Ebisu, practically in my old neighbourhood, I knew this would be ideal for the expat community living in Tokyo.

Seamless English Communication

Before booking, I deliberately reached out via Instagram DM in English to gauge how accessible the salon would be for non-Japanese speakers. Within hours, I received a thorough response – entirely in English – making the appointment process completely effortless. It immediately reassured me that Kozy Tokyo genuinely understands and caters to their international clients.

A Peaceful Oasis in Residential Ebisu

The salon is nestled in one of Ebisu’s quieter residential pockets, wonderfully convenient to both Hiroo and Ebisu stations. I walked from Ebisu station and despite the oppressive heat, Google Maps led me straight there. The key landmark? Look for the building’s mailbox marked “Kozy Tokyo” and you’ll know you’ve arrived.

Mailboxes at Kozy Tokyo showing the salon name and numbers, indicating the entrance location.
Entrance to Kozy Tokyo salon showing mailboxes and intercom with instructions to call upon arrival.

Stepping inside felt like entering a sanctuary. The salon comprises two private treatment rooms, thoughtfully decorated with a soothing aesthetic that instantly melts away any tension. On that sweltering summer day, I was particularly grateful for the powerful air conditioning that kept the space blissfully cool.

A serene treatment room at Kozy Tokyo salon featuring a neatly made bed, skincare products displayed on a cart, and soft natural light coming through a window.

The Christina BioPhyto Herbal Peel Facial

From the moment my treatment began, I knew I was in capable hands. My therapist was not only highly skilled but genuinely lovely to talk with, answering my endless questions about skin concerns, the professional-grade Christina products, expected outcomes, and proper aftercare. Our conversation flowed naturally in English throughout the entire session.

A neatly organized cart displaying various skincare products and supplies, including bottles and jars, at a facial salon.

The treatment itself is an intricate nine-step process using the Christina BioPhyto range – a sophisticated line that marries botanical extracts with cutting-edge active ingredients for genuine detoxification and cellular rejuvenation. Two elements particularly impressed me: the facial massage was deliciously firm (my preferred pressure) and executed with such precision that I could feel years of expertise in every movement. The herbal peel created fascinating alternating sensations of cooling and warming as it worked its magic, stimulating circulation and drawing out impurities.

Visible Results

A side-by-side comparison of a woman before and after a facial treatment, showcasing a radiant complexion on the left and a clearer, rejuvenated appearance on the right.

Walking out of the salon, the transformation was undeniable. My complexion had that enviable lit-from-within glow, with a subtle lifting effect that photographs beautifully. Yes, there was some temporary flushing from the peel, but as someone whose skin reddens easily, I’d anticipated this and it calmed within the hour exactly as expected. I didn’t wear make-up on the way home as I was going straight back to my hotel, so this is my unfiltered, naked 47 year old face!

Why Kozy Tokyo is Perfect for Tokyo Expats

I wholeheartedly recommend Kozy Tokyo to any foreigner living in Tokyo seeking a trusted skincare sanctuary. The location is decidedly local rather than tourist-central, which I consider a considerable advantage. This is the kind of salon where you’ll want to become a regular – building a relationship with the staff, receiving evolving skincare guidance tailored to Tokyo’s seasonal changes, and maintaining consistent professional treatments. While it would certainly be worthwhile for a special one-off visit, the real value lies in making Kozy Tokyo part of your ongoing beauty routine.

What resonated most deeply was the intimacy of the experience. The small, carefully curated environment felt worlds away from the clinical efficiency of larger salons. It genuinely felt like visiting a highly knowledgeable friend who happens to be a skincare expert, rather than simply another appointment in a busy salon. If you’re searching for exceptional facial treatments delivered with warmth, expertise, and flawless English communication, Kozy Tokyo is truly a hidden treasure in Tokyo’s beauty scene.


Kozy Tokyo

Website: https://www.kozy-salon.com/en/index_en.html

Phone for appointments: 070-3228-2997

WhatsApp: +81 80-4860-1917

Address: 〒150-0013 Soleil Ebisu #301, 3-42-12 Ebisu, Shibuya-ku, Tokyo

Business Hours: Weekdays 10:00am – 10:00pm, Saturday 10:00am – 8:00pm

Closest Station: Ebisu (1 minute from Ebisubashi bus stop – exit through the East Exit and follow the signs for the Skywalk)

Appointments required – walk-ins not accepted

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